隐私政策（中文版）
最后更新日期：2026年7月14日
1. 简介与适用范围
本网站及 Joybotz 品牌下的教育应用由 Joybotz 工作室（以下简称“Joybotz”“我们”）运营。我们重视用户，尤其是儿童用户的隐私与安全。本隐私政策说明我们在本网站以及 Joybotz 移动应用中可能如何收集、使用、保存和披露信息，并说明家长、监护人及其他用户可享有的隐私权利。
不同应用的功能和所使用的第三方服务可能有所不同。应用商店中的隐私标签、应用内提示或特定应用的补充说明与本政策共同构成相关隐私说明；如有差异，以更具体的说明为准。
2. 本网站的适用对象
本网站主要面向家长、监护人、教师和其他为儿童选择教育产品的成年人。网站本身不要求注册账户，也不面向儿童收集个人资料。我们不会故意通过本网站直接向儿童索取姓名、联系方式或其他个人信息。
3. 本网站可能处理的信息
- 您主动发送的信息：当您通过电子邮件联系我们时，我们会收到您的电子邮件地址、邮件内容以及您主动提供的附件或其他信息。
- 基础访问与安全日志：网站托管、网络传输或安全服务提供商可能自动处理 IP 地址、浏览器和设备类型、访问时间、请求页面及错误日志等必要技术信息，用于传输网页、保障安全、防止滥用和排查故障。
- Cookie 与分析：当前网页代码不使用账户 Cookie、广告 Cookie或第三方网站分析工具，也不主动在浏览器中保存跟踪标识符。如果未来增加非必要 Cookie、分析或广告技术，我们会更新本政策，并在适用法律要求时事先征得同意。
4. 我们如何使用信息
我们仅在必要范围内将信息用于以下目的：
- 展示和维护网站、保障网络与服务安全；
- 回复咨询、处理意见反馈和提供客户支持；
- 诊断技术问题、预防欺诈、机器人访问或其他滥用行为；
- 履行适用法律、监管要求或保护用户及 Joybotz 的合法权益。
在 GDPR 或类似法律适用时，处理依据可能包括履行您提出的请求、我们的合法利益（例如网站安全和客户支持）、遵守法律义务，以及在需要时取得的同意。
5. 儿童应用中的隐私保护
Joybotz 的部分移动应用专为儿童设计。我们遵循数据最小化原则，并努力按照 COPPA、GDPR 有关儿童数据的规定及适用的平台儿童政策设计产品。
- 通常不要求儿童创建账户或登录，也不要求提供姓名、电子邮件、电话号码或家庭住址。
- 学习进度、关卡记录和应用设置通常保存在本地设备上，除非某款应用明确说明使用云同步或其他在线功能。
- 除非某项功能确有必要、已清楚说明并取得适当的家长授权，否则我们不会主动收集儿童的照片、视频、音频或精确地理位置。
- 我们不会以收集超出使用某项活动所合理必要的信息作为儿童参与该活动的条件。
6. 应用内广告
Joybotz 的部分免费应用可能通过 Google AdMob 展示广告。对于面向儿童或包含儿童受众的应用，我们会按照适用要求设置儿童导向处理、适当的广告内容分级，并使用适合儿童与家庭的广告配置。我们不以儿童的兴趣画像为目的主动投放个性化或行为定向广告。
为提供广告、统计展示效果、限制重复展示、维护安全及防止欺诈，广告服务提供商可能处理有限的技术信息，例如 IP 地址、应用和设备基本信息、广告展示或点击事件，以及适用平台和儿童导向设置所允许的标识符。相关处理也受该服务提供商自身隐私政策及平台规则约束。
我们不会故意出售儿童个人信息，也不会故意将儿童个人信息用于跨应用的行为广告或用户画像。
7. 应用内购买与支付
应用内购买通常由 Apple App Store 或 Google Play 通过其账户、支付系统和家长控制功能完成。Joybotz 不直接接收或保存银行卡号等完整支付信息。平台可能向我们提供完成交易所需的有限信息，例如购买状态、产品编号和交易凭证。
8. 信息共享与服务提供商
我们可能仅在实现上述目的所需的范围内，与以下类别的接收方共享或允许其处理信息：
- 网站托管、内容分发、网络安全和电子邮件服务提供商；
- 移动平台与支付服务提供商，例如 Apple 和 Google；
- 应用中实际集成的广告、崩溃诊断或其他技术服务提供商；
- 在法律要求、政府机关合法请求，或为保护用户安全及合法权益所必要的情况下，与主管机关或专业顾问共享。
我们不出售通过本网站直接收集的个人信息，也不将其用于跨情境行为广告。
9. 跨境传输
部分服务提供商可能在您所在国家或地区之外处理信息。若适用数据保护法律要求，我们会依赖相应的合法传输机制，并要求服务提供商采取适当的安全和隐私保护措施。
10. 信息保存
- 电子邮件及支持记录会在处理咨询、解决争议和履行法律义务所需期间保存。
- 服务器及安全日志通常仅在安全、故障排查和法律要求所需期间保存。
- 本地学习进度和设置通常一直保存在设备中，直至用户清除应用数据或卸载应用。
- 第三方服务的保存期限由其政策和适用设置决定。
当信息不再需要时，我们会采取合理措施删除、匿名化或安全处置。
11. 您的隐私权利
根据您所在地区适用的法律，您可能有权请求访问、更正、删除或限制处理个人信息，反对某些处理，获取数据副本或撤回同意。适用 CCPA/CPRA 时，加利福尼亚居民还可能享有知情、删除、更正、选择退出出售或共享以及不受歧视等权利。
家长或监护人如认为儿童向我们提供了个人信息，可以联系我们请求查看、删除相关信息或停止进一步收集。我们可能需要核实请求人的身份和监护关系，以保护儿童隐私。
12. 数据安全
我们采用与信息性质相适应的合理技术和组织措施，防止信息遭到未经授权的访问、丢失、滥用或篡改。但任何互联网传输或电子存储方式都无法保证绝对安全。
13. 第三方链接与服务
网站或应用可能包含应用商店、平台服务或其他第三方页面的链接。第三方服务的隐私实践由其自身政策管理，我们建议家长和用户在使用前查阅相关说明。
14. 政策变更
我们可能不时更新本政策。更新后会修改页面顶部的“最后更新日期”；如变更对用户权利或信息处理方式产生重大影响，我们会通过网站、应用内提示或其他适当方式提供通知。
15. 联系我们
如对本政策、儿童隐私或个人信息请求有任何疑问，请发送电子邮件至：
1841446815@qq.com。
Privacy Policy (English)
Last Updated: July 14, 2026
1. Introduction and Scope
This website and the educational applications offered under the Joybotz brand are operated by Joybotz Studio ("Joybotz," "we," "our," or "us"). We care about the privacy and safety of all users, especially children. This Privacy Policy explains how information may be collected, used, retained, and disclosed through this website and Joybotz mobile applications, and describes the privacy choices available to parents, guardians, and other users.
Features and third-party services may differ between applications. App-store privacy labels, in-app notices, and any app-specific supplemental notice should be read together with this Policy. Where a more specific notice applies, that notice controls for the relevant feature or application.
2. Who This Website Is For
This website is primarily intended for parents, guardians, educators, and other adults who choose educational products for children. The website does not require an account and is not designed to solicit personal information directly from children. We do not knowingly ask children through this website to provide their names, contact details, or other personal information.
3. Information Processed Through This Website
- Information you send to us: If you contact us by email, we receive your email address, message content, and any attachments or other information you choose to provide.
- Basic access and security logs: Website hosting, network, or security providers may automatically process technical information such as IP address, browser and device type, access time, requested pages, and error logs to deliver the website, maintain security, prevent abuse, and troubleshoot problems.
- Cookies and analytics: The current website code does not use account cookies, advertising cookies, third-party web analytics, or persistent tracking identifiers. If we later introduce non-essential cookies, analytics, or advertising technologies, we will update this Policy and obtain consent where required by applicable law.
4. How We Use Information
We use information only as reasonably necessary to:
- provide and maintain the website and protect the security of our services;
- respond to questions, feedback, and customer-support requests;
- diagnose technical problems and prevent fraud, automated abuse, or other misuse; and
- comply with applicable law or protect the lawful rights and safety of users and Joybotz.
Where the GDPR or similar laws apply, our legal bases may include taking steps at your request, our legitimate interests in website security and customer support, compliance with legal obligations, and consent where consent is required.
5. Children's Privacy in Our Apps
Some Joybotz mobile applications are designed for children. We follow data-minimization principles and seek to design our products in accordance with COPPA, applicable GDPR requirements concerning children's data, and relevant platform policies for children and families.
- Our children's apps generally do not require account registration or login and do not ask children for names, email addresses, phone numbers, or home addresses.
- Learning progress, level history, and settings are generally stored locally on the device unless a particular app clearly discloses cloud synchronization or another online feature.
- We do not intentionally collect a child's photos, videos, audio, or precise geolocation unless a specific feature requires it, the collection is clearly disclosed, and appropriate parental authorization is obtained.
- We do not condition a child's participation in an activity on providing more information than is reasonably necessary for that activity.
6. In-App Advertising
Some free Joybotz applications may display advertisements through Google AdMob. For applications directed to children or including children in their audience, we use child-directed treatment and suitable ad-content settings as required, and configure advertising for children and families. We do not intentionally use children's interest profiles to serve personalized or behaviorally targeted advertising.
To deliver ads, measure basic ad performance, limit repetition, maintain security, and prevent fraud, an advertising provider may process limited technical information such as IP address, basic app and device information, ad impressions or interactions, and identifiers permitted by the applicable platform and child-directed settings. Such processing is also governed by the provider's privacy policy and applicable platform rules.
We do not knowingly sell children's personal information or knowingly use children's personal information for cross-app behavioral advertising or profiling.
7. In-App Purchases and Payments
In-app purchases are generally processed by Apple through the App Store or by Google through Google Play using their accounts, payment systems, and parental controls. Joybotz does not directly receive or store full payment-card details. The platform may provide us with limited transaction information needed to complete or restore a purchase, such as purchase status, product identifier, and transaction receipt.
8. Sharing and Service Providers
We may share information, or allow it to be processed, only as necessary by the following categories of recipients:
- website hosting, content-delivery, network-security, and email service providers;
- mobile-platform and payment providers, such as Apple and Google;
- advertising, crash-diagnostics, or other technical providers actually integrated into a particular app; and
- government authorities or professional advisers where required by law, a valid legal request, or the need to protect safety and lawful rights.
We do not sell personal information collected directly through this website or use it for cross-context behavioral advertising.
9. International Transfers
Some service providers may process information outside the country or region where you live. Where required by applicable data-protection law, we rely on an appropriate lawful transfer mechanism and require relevant providers to maintain suitable privacy and security safeguards.
10. Data Retention
- Email and support records are retained for as long as reasonably necessary to answer the inquiry, resolve disputes, and meet legal obligations.
- Server and security logs are generally retained only for the period needed for security, troubleshooting, and legal requirements.
- Local learning progress and settings generally remain on the device until the user clears app data or uninstalls the app.
- Retention by third-party providers is governed by their policies and applicable configuration settings.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
11. Your Privacy Rights
Depending on where you live, applicable law may give you the right to request access to, correction of, deletion of, or restriction of personal information; to object to certain processing; to receive a copy of your data; or to withdraw consent. Where the CCPA/CPRA applies, California residents may also have rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment.
A parent or guardian who believes a child has provided personal information to us may contact us to request access, deletion, or an end to further collection. We may need to verify the requester's identity and parental or guardian relationship in order to protect the child's privacy.
12. Data Security
We use reasonable technical and organizational measures appropriate to the nature of the information to protect it against unauthorized access, loss, misuse, or alteration. No Internet transmission or electronic storage method, however, can be guaranteed to be completely secure.
13. Third-Party Links and Services
The website or our apps may link to app stores, platform services, or other third-party pages. Third-party privacy practices are governed by their own policies, which parents and users should review before using those services.
14. Changes to This Policy
We may update this Policy from time to time. We will revise the "Last Updated" date above, and if a change materially affects user rights or our information practices, we will provide notice through the website, an in-app notice, or another appropriate method.
15. Contact Us
For questions about this Policy, children's privacy, or a personal-information request, contact us at
1841446815@qq.com.